Amazon Virtual Assistant Services By Remote Assistants

Amazon is a well-known brand with more than 300 million clients globally. This eCommerce platform uses tools to assist existing and new eCommerce resellers reach their clients through a product-oriented infrastructure.

The trends for eCommerce indicate ongoing growth, which is alluring for entrepreneurs and others who want to boost their profits.

To make it manageable, outsourcing offers the solution – namely, remote assistants offering Amazon virtual assistant services.

The article identifies the benefits an Amazon virtual assistant can offer an eCommerce business and what tasks can be delegated to them. But before exploring these, we should look more closely at the gains Amazon offers eCommerce businesses.

Amazon Virtual Assistant Services

The Benefits for eCommerce Businesses to Sell on Amazon

  • Speed: You can open your eCommerce store quickly, with minimal effort to set up the online store.
  • Efficiency and scalability:  There are fewer business decisions and problems, so the owner can spend more time sourcing good products. Selling on Amazon gives access to their infrastructure, customer base, and tools.
  • Scope: Amazon has about 300 million clients globally, of which about half are Amazon Prime membersThe benefit of this is that Amazon sellers buy into the awareness this eCommerce platform offers its clients.
  • Online support: An eCommerce business selling on Amazon has access to its tools, which include payment portals, the ability to manage customer reviews, and the ability to run promotions, to name a few.
  • Community: Amazon also offers free online tutorials via their Seller University. Amazon also provides tips via the seller forums, which are online discussion boards to assist Amazon sellers.
  • Built-in SEO:  To assist sellers posting on Amazon, the product pages offer SEO tips to optimize your pagesAmazon does, however, not write the pages for you. Amazon offers you guidance. The onus is on the owners to build their pages.

A Virtual Amazon Assistant

An Amazon virtual assistant assists an Amazon business by working remotely and achieving various tasks to ensure that the online store operates optimally. Tasks can differ; however, they usually range from administration tasks to product sourcing. 

For instance, a virtual Amazon assistant handles various tasks, including:

  • product research by conducting market research
  • listing optimization by optimizing product listings
  • inventory management by managing inventory levels
  • pricing strategy by analyzing pricing data
  • customer service by responding to customer inquiries
  • order fulfillment by coordinating order processing
  • advertising campaigns by setting up advertising campaigns
  • performance monitoring by monitoring performance metrics
  • account management by ensuring account compliance
  • growth strategies by collaborating on growth initiatives

A virtual assistant, by comparison with an onsite assistant, offers specific benefits for an online business: 

  • The costs are much lower since business overheads are reduced. 
  • The virtual assistant can take over the low-level tasks, freeing your time to focus on more critical tasks. If your operation is small, you do not need to provide additional office space since virtual assistants work from their own home office. 
  • Also, almost no employee obligations towards the virtual assistant you hire.

Two Boxes From Amazon

The Critical Tasks of a Virtual Amazon Assistant

Product Research

A critical element for an eCommerce business that resells on Amazon is the great products clients want. Your assistant can help to research and source these products.

This means that the assistant will obtain the best rates (usually the wholesale rate), then bargain with the supplier, sourcing samples so that you can make an informed decision before signing an order agreement with the supplier.

Amazon Competitor Analysis

Your assistant can be tasked with conducting a competitor analysis. This information is vital if you have competitors selling very similar products.

Nevertheless, conducting such research can be time-consuming, however necessary. The virtual assistant can conduct this research and provide you with accurate information.

Customer Service

Good customer support is essential for growing your business and maintaining old clients. By offering good customer support, you can improve your reviews.

What your assistant can do is draft templates used to respond to clients. These can be applied to address client concerns and queries, confirm FBM orders, and deal with product replacements and refunds.

Amazon Listing Conception and Optimization

Amazon offers its online sellers the tools to optimize their chances of selling. However, you still need to draft their listings. You must use all the tools available to ensure that you have optimized your pages.

This is what a virtual assistant can do: double-check that all has been correctly installed and applied. The assistant would regularly check to optimize these various listings. This can include using the current keywords trending on Amazon and tracking the listings’ performance.

Process Orders

A virtual Amazon assistant can assist with processing the orders, gaining the Amazon barcodes, downloading shipping labels, and checking that shipping and deliveries are all running smoothly.

Assist with Image Enhancement

Your product’s images can affect your sales. Your virtual assistant can help design your business logo, enhance the photos of the products you want to be listed and create infographics if needed.

One Box From Amazon

Let a Virtual Assistant Offer You Yop Amazon Virtual Assistant Services

If you want to boost your sales, or even if you need help to start an eCommerce business on Amazon, hiring an Amazon virtual assistant is the way to go. More so, with Amazon, although an online site, a great deal of customer interfacing is required, from answering queries to dealing with complaints.

Most of this type of work is low-level and time-consuming. However, hiring a virtual assistant frees up your time; it will cost you less than doing it yourself. Moreover, an Amazon virtual assistant will have experience working on Amazon, a regulation-dominated ecosystem.

One needs to know one’s way around the site. A virtual assistant can offer instant value while you scale your business online.

Let Aristo Sourcing Help You

Aristo Sourcing has been helping many industries, including eCommerce business owners, to scale their businesses rapidly. 

Aristo Sourcing uses a four-step process to source only the top candidates.

If you have questions or need in-depth assistance, use our free consultation with our in-house outsourcing expert. Book your consultation today.

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