Virtual Sales Assistant
Want more customers? What about more leads for your business? Or do you want to boost your sales this financial quarter?
To grow your business, you need more customers. However, obtaining them can be time-consuming and even take you all day and night. This is where a virtual sales assistant comes in − the function of the virtual assistant is to boost sales.
What is a virtual sales assistant?
A virtual sales assistant is someone who works remotely, generally from their own home office. The virtual sales executive will have the core task of promoting and marketing your product or services to customers worldwide. More so, a virtual sales assistant would be tasked with routine sales tasks, together with admin tasks. This would include drafting emails, making follow-ups in calling the clients, conducting research to find new clients, adding any customer info to your database, and even managing some of your social media accounts. Through ongoing communications, the key is to help establish a good relationship with your clients.
Why should you hire a virtual sales assistant?
With rising labor costs and other business expenses such as office space rentals, going the remote route and hiring a virtual sales clerk could save you around 60% on costs.
More so, a virtual sales assistant or virtual retail clerk could help with many different tasks, such as: managing your CRM software such as Zoho or Salesforce; scheduling appointments and calls; organizing and maintaining an up-to-date lead database; creating notices for follow-ups; executing cold calling, data entry, conducting prospecting research on purchaser behavior, and noting the competition and the competitors’ pricing, communicating with prospective customers, and ensuring that there is a high customer satisfaction level throughout the sales process.
In short, your virtual sales assistant will free up your (as well as your sales department’s) time from managerial tasks such as updating the price lists and handling all tasks relating to advertising, promotion, public relations, and direct marketing.
What does a virtual sales rep do?
As a virtual sales representative or sales assistant, such a person would market the service or product of the seller to a potential buyer through online services. The virtual sales rep’s core responsibilities are to sell the seller’s service or product to new and returning prospects and offer any support upon signing up or making a purchase.
What qualities should you look for in a virtual sales assistant?
Communication skills, project management, time management, IT skills, excellent attention to detail, sound decision-making, a love for learning, and social media management.