You hear people talking about outsourcing. The question is: Should you outsource your HR, or is it best kept on-site? This article will focus on outsourcing HR and its pros and cons. The goal is to provide you with some golden nuggets so you can make the best decision.
In a nutshell, outsourcing HR implies using a third party, whether wholly or partially. This means that tasks such as payroll processing, staff benefits administration, and other tasks are completed remotely from the business.
More so, outsourcing HR means saving money and time. However, remember that your best assets are your workers. Let us first explore what outsourcing your HR entails.
What does outsourcing HR mean?
When a business outsources its human resources, it appoints a third party to conduct functions typically conducted in-house.
A business can outsource its HR to an outsourcing service or a virtual assistant. The virtual assistant would, for instance, process the payroll, acquire talent, handle staff benefits administration, and perform other such tasks.
Two types of outsourcing
There are two core options when you outsource your HR. Firstly, there is HR outsourcing, and secondly, there is a personal employer organization. Both types will handle your HR work. Moreover, some of these types overlap, but their legal structure differs.
Personal employer organization
Personal employer organization utilizes a co-staff model. This means that the staff appear on the records of the individual employer organization provider for tax and legal purposes. The business still has control and delegates work to the staff, which includes firing or promoting the staff member. Moreover, a personal employer organization manages all HR duties and takes on the financial and legal onus relating to the staff.
HR outsourcing
HR outsourcing, like a personal employer organization, does not use the co-staff model. The staff members remain on the business’s records, and the company takes on the onus of the staff’s actions. With HR outsourcing, a company can outsource a specified work section.
For instance, you can hire a virtual HR assistant to assist your department. Here, the virtual assistant will have a supporting role.
Who is HR outsourcing for?
HR outsourcing can work for most businesses. There are some points to look at:
- An unbalanced amount of time was expended on HR duties, which equated to other company needs.
- Previous or foreseen liability exposure or lawsuits.
- Lack of funds to employ new staff or to cover staff benefits for on-site HR staff.
- HR duties are spread amongst staff from supplementary departments.
- Lack of on-site HR staff to appropriately handle hiring and managing the staff.
If one of these ticks a box, you should consider outsourcing your human resources. Small businesses benefit the most from this arrangement.
What functions are offered in HR outsourcing?
You can outsource various HR tasks, including payroll processing, employee benefits administration, employment law compliance, employee relations, talent acquisition, performance management, background screening, reference checks, risk management, drug testing, and employee counseling.
The pros and cons of HR outsourcing
Pros of HR outsourcing
On-site staff cost not only their salary but also certain additional costs. These include staff benefits, taxes, and the costs associated with setting up and maintaining their office space and equipment. HR outsourcing is cost-effective, thus saving you money. Outsourced workers cost much less.
HR outsourcing can save you time. When a virtual assistant is hired to complete tasks, your core team can focus on their core work, with the admin-related work outsourced. This will lead to increased productivity and efficiency.
Cons of HR outsourcing
Outsourcing may appear impersonal. Some staff prefer a more personal touch linked to staff satisfaction. Some staff could be dealing with an outsourcing service that comes across as cold and impersonal.
If any corrections are made, there could be delays. Some delays may result. For instance, if a staff member notes any errors on their payroll, they must contact the outsourcing service to correct the mistake.
Outsourcing can present some hiring challenges. The challenges can appear in the hiring process, especially when the outsourcing company is unfamiliar with the business culture. Therefore, there is the risk that someone who is not the right match for the company culture can be hired.
Some misinterpretations and myths about HR outsourcing
Some people are not entirely sold on the concept of outsourcing. Most of this is due to myths and misunderstandings about outsourcing and how it can assist a business.
A small business cannot benefit from HR outsourcing
Small businesses benefit the most. For instance, start-ups often lack the funding to hire a full complement of employees. Outsourcing allows such a business to access incredible talent that is still within budget. More so, on a limited budget, the business can still adhere to norms such as state, local, and federal rules and regulations.
Large businesses don’t need to outsource
With larger businesses, the best outsourcing strategy would be to hire virtual assistants to assist current staff members, thus lessening the burden. This means taking on low-level tasks so the core team can focus on higher-level tasks. Moreover, since great talent is hired, the standard of work will not drop.
When you outsource your HR, you will lose control.
When you outsource, the outsourcing company or virtual assistant works for you. Therefore, they must adhere to your rules and work around your needs. The business will not lose any control. Instead, the company will have time freed up, allowing it to focus on more important work.
HR outsourcing is unaffordable.
There is a myth that outsourcing is expensive. However, the fact is that you will save in the long run. You could save up to 70% on business expenses when you outsource.
Are you ready to outsource your HR?
Still not sure? Then, book a complimentary discovery call with our outsourcing expert. Our expert, with more than a decade of experience in the outsourcing sector, working with some of the most prominent outsourcing companies globally, is there to assist you. Get the best advice. You will receive practical suggestions to help you make the best decision. Book your consultation today!