Should you own or manage an insurance agency and want to scale it but lack the funds to employ on-site employees, there is a cost-effective solution – hiring a virtual insurance assistant. You can delegate jobs to your virtual assistant (a remote worker) to complete.
This article will briefly provide you with an overview of this option. There are substantial benefits to hiring a remote insurance assistant. There is also a correct way of doing so. We need to explain what the term insurance virtual assistant means.
What is an insurance virtual assistant?
A virtual insurance assistant works remotely and as a consultant to your agency. This is not a formal employee of the agency. Instead, such a helper is contracted to complete specific tasks. Work is outsourced to a contracted employee or consultant for completion.
For instance, with Aristo Sourcing, most skilled virtual assistants are from native English-speaking countries. By contrast, other agencies use virtual assistants from India or the Philippines. These assistants may or may not be in the same region as you. Many live and work abroad.
What Are the Benefits of Using an Insurance Virtual Assistant?
The most significant benefit to any company is cost savings. A virtual assistant can mitigate employee costs and remove payroll taxes, which can be spent on growing the business.
Additionally, hiring a virtual assistant means onboarding great talent – thus, people with the right skills to complete the work. In many cases, these virtual assistants are so well-qualified that you might not be able to afford them as on-site employees.
Moreover, many businesses delegate their mundane and time-consuming work to a virtual assistant to complete. A virtual assistant can complete these tasks for much less than you or any of your core staff could, which is another cost-saving.
The time-consuming tasks would include work such as phone reception or data entry. Many VAs are already trained in working with CRM or management systems. Less training must be provided, saving you time and money.
Why Hire a Virtual Insurance Assistant?
Hiring a virtual insurance assistant can be one of the best decisions you make for your business. Virtual insurance assistants can help you save time and money, increase productivity, and improve customer service. They can also help you scale your business more efficiently and focus on your core competencies.
Save Time and Money
Virtual insurance assistants can handle many time-consuming tasks associated with running an insurance business, such as processing claims, managing customer relationships, and generating reports. This can free up your time to focus on more strategic tasks, such as growing your business. Virtual insurance assistants are also typically less expensive to hire than full-time employees.
Increase Productivity
Virtual insurance assistants can help you increase productivity by delegating tasks and streamlining your workflows. This can help you finish more quickly and improve your overall efficiency.
Get Access to Skilled and Experienced Professionals
Virtual insurance assistants come from various backgrounds and have multiple skills and experience. You can find virtual insurance assistants with expertise in your industry and niche. This means you can get the help you need when you need it without going through the hassle of hiring and training a new employee.
Improve Customer Service
Virtual insurance assistants can help you improve customer service by providing near 24/7 support and responding to customer inquiries quickly and efficiently. They can also help you develop and implement customer service strategies that will delight your customers and keep them returning for more.
Scale Your Business More Efficiently
As your business grows, you can quickly scale your virtual assistant team to meet your needs. This means you won’t have to worry about hiring and training new employees whenever you need to expand your business.
Focus on Your Core Competencies
By outsourcing tasks to a virtual insurance assistant, you can free up your time and energy to focus on your core competencies. This will help you grow your business more effectively and achieve your goals.
The Bottom Line: Why And How To Hire A Virtual Insurance Assistant?
Hiring a virtual insurance assistant is an intelligent way to save time and money, increase productivity, and improve customer service. It can also help you scale your business more efficiently and focus on your core competencies. To improve your insurance business, consider hiring a virtual insurance assistant today.
What are the top tasks an insurance virtual assistant would be able to complete?
The main tasks that are typically allocated or subcontracted to a virtual assistant are:
- data entry – including the migration or reconciliation of data into AMS/CRM systems
- underwriter warm-transfer
- endorsement processing
- payment processing
- email inbox management
- pipeline management
- new business issuance
- telemarketing cold leads and appointment-setting
- new business and preparation of renewal quote
- phone receptionist.
When you hire a virtual insurance assistant, how do you make them part of the team?
Even though a virtual insurance assistant is subcontracted as an outsider assisting your team, it is best to include them in your team.
By closing this gap, you will have better working relationships between the core team and your VA. At the same time, seemingly an invisible assistant, a virtual assistant is still a person with own interests and hobbies. They are also hard-working, working long hours. It is essential to include them in meetings to add value.
Also, they can be handy in providing insights from an outside perspective on how some systems can be improved, suggesting the technology to be included in the day-to-day operations to speed up projects.
How to hire a virtual insurance assistant
Hiring a virtual insurance assistant can be a great way to improve your business, but choosing the right person for the job is essential. Here are a few tips on how to hire a virtual insurance assistant:
Determine your needs
Before looking for a virtual insurance assistant, take some time to determine your specific needs. What tasks do you need help with? What skills and experience are essential to you? Once you understand your needs well, you can start your search.
Find a reputable virtual assistant.
Finding a qualified virtual insurance assistant can be a challenge, but it need not have to be. Book a free consultation with our outsourcing expert, who will guide you. The team will then conduct interviews and screen the candidates until only the top 2% remain.
Hire the best candidate for your needs
it will be up to you to choose the one you believe is the best fit for your needs. Be sure to make an offer in writing and to outline the job duties and expectations.
Onboard and train your new virtual insurance assistant
Once you’ve hired a virtual insurance assistant, take time to onboard and prepare them. This includes providing them access to your systems and resources and teaching them your specific workflows and procedures.
Here are some tips for onboarding and training your new virtual insurance assistant:
- Create a welcome guide that outlines the company’s mission, values, and culture.
- Introduce your new virtual assistant to key team members and provide them with contact information.
- Grant your new virtual assistant access to the company’s systems and resources.
- Train your new virtual assistant on your specific workflows and procedures.
- Set clear expectations and goals.
- Provide regular feedback.
- Be patient and supportive.
The Bottom Note
When you hire an insurance virtual assistant, you should do so because you need one, not simply because other major companies are taking such steps.
Hiring a virtual insurance assistant can offer several benefits for your business, including:
- Save time and money: Virtual insurance assistants can handle many time-consuming tasks associated with running an insurance business, freeing up your time to focus on more strategic tasks and growing your business. They are also typically less expensive to hire than full-time employees.
- Increase productivity: Virtual insurance assistants can help you increase productivity by automating tasks and streamlining your workflows. This can help you finish more quickly and improve your overall efficiency.
- Get access to skilled and experienced professionals: Virtual insurance assistants come from various backgrounds and have a wide range of skills and experience. You can find virtual insurance assistants with expertise in your industry and niche. This means you can get the help you need when you need it without going through the hassle of hiring and training a new employee.
- Improve customer service: Virtual insurance assistants can help you improve your customer service by providing 24/7 support and responding to customer inquiries quickly and efficiently. They can also help you develop and implement customer service strategies that will delight your customers and keep them returning for more.
- Scale your business more efficiently: As your business grows, you can quickly scale your virtual assistant team to meet your needs. This means you won’t have to worry about hiring and training new employees whenever you need to expand your business.
- Focus on your core competencies: By outsourcing tasks to a virtual insurance assistant, you can free up your time and energy to focus on your core competencies. This will help you grow your business more effectively and achieve your goals.
Hiring a virtual insurance assistant can be a wise investment for your business. It can help you save time and money, increase productivity, improve customer service, scale your business more efficiently, and focus on your core competencies.