Most Common Questions People Have About Insurance Virtual Assistants

Last Updated on September 13, 2023

Before we look at people’s most common questions about insurance virtual assistants, we should understand that insurance companies are a lot like other businesses. They must spend money on people, technology, and other business expenses such as hiring office space, buying computers, etc. Virtual assistants can help solve those problems by handling some of the most basic daily tasks an insurance company has to deal with. It’s not just about saving money; using virtual assistants is about getting more done in less time, which means your employees will be able to focus on higher value-add activities.

The first three questions relate to costs!

The first most asked questions insurance companies have are: 

  • What is the cost of a virtual assistant?
  • How much does it cost to hire a virtual assistant?
  • Are the services provided by a virtual assistant worth the cost?

In general, hiring a virtual assistant is a very cost-effective staffing solution. Moreover, strategic outsourcing through the hiring of virtual assistants to complete mostly admin-related tasks can assist a company in dramatically reducing its overheads. More so, there is less investment per worker for a virtual assistant compared to an onsite employee. However, it’s essential to understand that the price of different types of virtual assistants can differ. Much of this relates to the type of skills they have and the type of services rendered. For instance, there is a higher demand for native English speakers compared to virtual assistants from countries such as India. 

How do I get started with a virtual assistant?

This is a commonly asked question for those who have never hired a virtual assistant. Although you could search online for a virtual assistant with the desired skills, most managers fail to hire correctly and do not mention managing the staff effectively. The result is a failure, already before hiring. The better option is to approach an agency specializing in these services, such as Aristo Sourcing. Book a complimentary call to discuss your unique needs. Note your needs will differ from others, and it’s key to sourcing great people that can match your direct needs. 

What are the benefits of having a virtual assistant?

Virtual assistants can help you save money, enjoy more free time, and make it possible for you to accomplish more work in less time.

Here are some of the most common benefits:

  • Save money on administrative costs by hiring one or more virtual assistants at a lower rate than an office assistant would cost. This can be especially effective if your business is still new and growing.
  • Reclaim time by delegating tasks that don’t require any specific knowledge or experience on your part. You can also train them to take on additional responsibilities as they gain experience in their roles over time.
  • Get more done by hiring virtual assistants with expertise in areas such as social media marketing, web design, copywriting, or accounting – all without hiring people full-time who may not have the right skill set for your company!

Can I interview my virtual assistant before hiring?

Yes, you can interview your virtual assistant before hiring. It’s a good idea to do this so that you know they’re the right fit for your needs and expectations.

Ask for their availability when scheduling a time to speak with them over the phone or in person. If you would like to interact with them virtually, make sure that they have an online presence (such as email addresses and social media accounts) where you can contact them after the interview is complete.

You may also want to include some initial tasks into this first interaction, such as asking about how they would solve common customer service issues and work samples they have available for review from previous clients. You should feel free to ask anything over to make sure that it makes sense for both parties involved before moving forward with any type of commitment on either side of things!

Do I have to give you all the details of my job and ask for specific tasks to be done? Or will my virtual assistant use her own initiative to complete the tasks for me?

This is a common question, and it’s one that you will have to answer. It is best to be clear about your expectations and lay them bare at the beginning. If you fail to do this, the relationship will not last, and you will be seeking a new virtual assistant. Therefore explain what the virtual assistant is allowed to do and what they may not. Once the borders have been defined, it will go easier where the virtual assistant can use their creativity in that particular space.

Will my virtual assistant work with other people in the same time slot? If so, how can I ensure that this will not affect my work?

Virtual assistants are independent contractors. This means that they work for you and do not work with other clients in the same time slot. However, if you want to choose multiple virtual assistants at once, then it is important to be clear about what tasks need to be completed and how much time each task will take before hiring them.

Will anyone access my computers without my knowledge?

No, the virtual assistant will not access your computers without your knowledge. Some companies add spyware on the virtual assistants’ computers to track but also to block sensitive information. However, you could also limit access to certain files if these are too sensitive such as medical records or banking details, which the assistant might not have any need to access. 

What software programs do you use in your business processes?

In order to be a successful insurance virtual assistant, it’s important to know the best software programs for your particular industry. This will help you find the right insurance virtual assistants and give them access to the right tools.

Why is it important for virtual insurance virtual assistants to use such programs?

Every industry has its own specialized technology, and understanding how each piece works together can help solve problems more quickly than if you were using different tools entirely. For example, if one part of your system is incompatible with another piece of hardware, then there would be no way for either component to function properly on its own without support from other outside sources (such as third-party vendors).

The bottom line 

Virtual assistants can help you reduce costs and increase your productivity. If you’re unsure if this is the right solution for your business, contact us for a free consultation today!


The Ultimate Outsourcing Guide:

Aristo Sourcing Dark Yellow

Looking to Build a Remote Team?

Get FREE Consultation.