When you’re a dentist, it’s not enough to just be skilled at fixing teeth. You also have to worry about insurance companies, patients’ insurance coverage, and all of the other confusing aspects of billing and collecting payment. And while dentists are great at what they do, they’re often not well-versed in the nuances of medical billing. But dental billing is the lifeblood of your practice, as it pays all the bills and enables you to invest in new equipment and technology. By delegating your dental billing tasks to a professional virtual assistant, you can save energy and time while they take care of this aspect of your practice!
The complexities of dental billing
Dental billing process to cover the fees for oral treatments such as treating a cavity, fillings, adding a crown or bridge, even dentures, orthodontics, to surgery such as maxillofacial or extraction can be a tricky thing to get right. If you’re not careful, you could lose thousands of dollars and waste hours of your time on something that doesn’t bring in any revenue. That’s why choosing the right person for the job is essential. Luckily, we’ve got some great tips on ensuring your dental billing runs smoothly every step of the way!
A virtual assistant takes care of dental billing for you
Dental billing is a task that can be highly time-consuming and difficult to do correctly. As such, it’s no wonder that many dentists outsource this work to virtual assistants. A virtual assistant is a professional who helps you with various tasks in your business by delegating them to the virtual assistant or doing them on your behalf. You must know what services virtual assistants offer and how they can help increase the efficiency of your business.
What does a virtual assistant do for the dentist?
A virtual assistant takes care of all aspects of dental billing for you. This includes:
- Requesting payments from patients, insurance companies, and a third-party provider.
- Follow up, through calls and emails, with these parties when necessary
- Collecting payment for services rendered by keeping track of financial transactions
- Handling patient information such as medical history, payment history, etc., so that it can be accessed quickly whenever needed
- Maintaining accurate records of all financial transactions
How can I determine if this is an exemplary service for me?
Before you consider hiring a virtual assistant to help with your dental billing, there are a few factors to consider. Does the task require specialized knowledge? Does it take time and patience? Are you comfortable taking the reins on this project yourself, or would you rather have someone else take over for some of the more complex parts of dental billing?
The answer to these questions will help determine whether using a virtual assistant for your dental billing needs is right for you. If it requires specialized knowledge, then using a virtual assistant may be beneficial as they can provide advice on how best to execute specific tasks and complete them much faster than most dentists can do. On top of this, if it takes time and patience (and trust us—it does), then working with a virtual assistant can save both time and money in the long run by streamlining tedious processes like claims submission or claim approvals so that they don’t have to be done manually every single time an insurance company needs documentation from them again instead of going through emails back-and-forth multiple times per day between patients’ offices/dental practices when submitting claims or asking questions about payment amounts due respectively.”
Other points to take note of!
If you decide to go with a web-based solution, here are some things to consider:
- What is their online reputation?
- Can they be trusted?
This is where a BPO agency such as Aristo Sourcing can help source great talent and vet their credentials. The benefit of this solution is that you will have a team member who will not only be an asset but will be disciplined to operate without oversight and could also add insightful suggestions on how to make the billing easier and which programs are best to invest in.
How is working with a virtual medical assistant like this different from other virtual assistants?
When you work with a virtual assistant, you work directly with the person handling your dental billing. Virtual assistants have different levels of training and experience. Some are just general administrative assistants who can take on some of the more basic jobs. Others have been trained in this area precisely and can handle more complex tasks like coding or filing claims. Virtual medical assistant care is a team of medical professionals dedicated to helping you with your practice. Our business model is different than other virtual assistants because we’re not just an administrative assistant company; we are also experienced medical professionals that can help with everything from coding to collections and more!
When you work with a virtual medical assistant, you will be able to get all these benefits:
Don’t let billing take up any more of your time or space in your brain. You’re a dental professional. Also, you don’t have time to waste on billing. You’d instead be working with patients and making them happy, or at least not making them unhappy!
You know that the sooner you get your bills out in the mail and out of your office, the faster you can close on those collections. The quicker you close on those collections, the more money is coming into your practice so you can stay in business and keep providing excellent service to patients who need it most.
Also, a virtual medical assistant offers professional dental billing services that take the burden and frustration out of dealing with insurance companies, patient statements, and any other dental billing tasks that take up time and space in your brain and life.
Virtual medical assistant offers professional dental billing services that take the burden and frustration out of dealing with insurance companies, patient statements, and any other dental billing tasks that take up time and space in your brain and life.
No matter what size practice you have, a virtual medical assistant can help you get your costs down while increasing profitability through streamlined processes. We’ll handle all the hard stuff so you can focus on what matters most – being a great dentist!
So, what are you waiting for? If you’re struggling with dental billing or just want to free up more time to focus on patients and earn income in your practice, give us a call. We’d love to hear from you!