Our Services

Core support lanes

Choose the lane that matches your workflow. We help you hire the right person, onboard them, and keep delivery consistent.

1) Admin and Operations Support

For founders and teams who need day-to-day admin handled cleanly and reliably.

• Executive Assistant: calendar, inbox, meeting notes, follow-ups
• Admin Assistant: documents, scheduling, coordination
• Data entry and CRM upkeep: cleanup, tagging, pipeline hygiene
• Research support: lead lists, vendor research, summaries
• Travel and logistics support: booking, itineraries, coordination
• Project coordination support: checklists, reminders, task tracking
• HR admin support: screening support, onboarding admin, record updates

2) Customer Support and CX

For teams who need fast, consistent responses across email, chat, and support queues.

• Customer service support: email and ticket support
• Live chat support
• Order and account support: status updates, returns, basic troubleshooting
• Customer success support: follow-ups, renewals support, scheduling
• Inbox triage and escalation: routing, templates, response standards

3) Sales Support and Appointment Setting

For businesses that need pipeline support, lead follow-up, and booked meetings.

• Appointment setting: outbound follow-up, booking, confirmations
• Lead research and list building
• CRM updates and pipeline admin
• Outbound messaging support: email and LinkedIn, based on your scripts
• Sales coordination: handoffs, reminders, notes, scheduling

4) Finance Operations Support

For teams who want cleaner numbers and smoother month-end support, without replacing strategic accounting.

• Bookkeeping support: categorization support, transaction cleanup
• Accounts receivable support: invoicing, follow-ups, statements
• Accounts payable support: bill tracking, approvals routing
• Payroll admin support: timesheets, basic payroll coordination
• Reporting support: simple dashboards and monthly summaries

5) Marketing Operations Support

For execution support inside your existing marketing plan, content calendar, and tools.

• Content support: drafting, formatting, uploading, repurposing
• Social support: scheduling, captions, community moderation
• Email marketing support: campaign setup, segmentation, reporting
• Community support: message handling and moderation
• Marketing admin: asset organization, tracking, weekly reporting

6) Industry workflows

Same support lanes above, aligned to the systems and admin work of specific industries.

• Real estate support: CRM updates, scheduling, listing admin
• Insurance support: policy admin support, follow-ups, documentation
• Ecommerce support: orders, refunds, customer tickets, product admin
• Legal admin support: intake admin, scheduling, document handling
• Medical admin support: non-clinical admin, scheduling, paperwork support