Digital Account Manager

AristoSourcing LLC is looking for a Digital Account Manager to join the team.

Type of work

100% remote, clients are based from other countries (UK, US, Canada, & Australia)

Rate:

$7k per month

About the role

• -Account Manager’s role is to oversee the performance of the accounts, develop new business from existing clients and actively seek new sales opportunities to grow the accounts bigger.
• You will work with clients on a day-to-day basis to develop and maintain a strong relationship with each one of them
• You will play a critical role in client retention and revenue growth, by identifying client needs and assuring their satisfaction
• You will manage the client onboarding process (we set up a process in place for you to follow), determine their goals and objectives, and present required documentation to the company
• You will be in charge of setting clear expectations, timelines, deliverables, and goals for each client
• You will evaluate existing accounts to identify their biggest challenges and discover growth opportunities
• Work with SEO & PPC head of strategy to ensure high-performance campaigns strategies
• You will work alongside our implementation teams to guarantee our efforts are meeting the client’s expectations
• You will stay updated on changes and trends within the marketing industry
• You will promote the company’s Mission, Values, and Purpose both inside and outside the company

Required skills, knowledge, and abilities:

• At least 2 years of Account Management experience (preferred) with a digital marketing agency. Have strong analytical skills and excellent working knowledge of tools such as with Google Analytics, Tag Manager, Webmaster tools, Google Ads, SEO Google algorithms and Search related tools
• Account management experience/ability to talk to clients with strong presentation skills and exceptional customer experience. Your role will involve on going engagement with clients over the phone and face to face (2, 3 times a week)
• Strong attention to detail – reviewing writers’ content, writing or sub editing content for the website is often part of the job
• Proven track record of managing digital marketing services and channels such as SEO, PPC and Social Media (if any)
• Outstanding communication skills and ability to build rapport with clients and team members
• Confidence to deliver updates, strategy, and advice to clients
• Someone who is both passionate and dedicated.
• Outstanding organization skills
  -Ability to handle multiple client accounts, priorities and meet critical deadlines
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM
• Be IT savvy , SEO-level understanding of HTML/CSS
• Understanding of strategic marketing in general to propose strategies and campaign ideas to generate more traffic and enquiries for the clients
• Experience with A/B and multivariate experiments (ideally)
• Having a base understanding of content management systems (WordPress CMS), Light front-end development (creating pages and posts using WordPress)

Responsibilities:

• Account management experience/ability to talk to clients. Your role will involve on going engagement with Clients over the phone and face to face.
• Effectively communicate and manage client’s expectations throughout the SEO/SEM Process (communicate with clients on weekly basis, communication skill is the key requirement for this job)
• Work with the SEO and PPC Manager to audit websites and provide technical recommendations for improving PPC and SEO campaigns for the clients.
• Develop content-led strategies to build site authority.
• Create monthly reporting and data analysis and communicate with the client the results and propose the plans to improve the campaign performance
• Track, report and analyze website analytics and PPC campaigns
• Optimize copy and landing pages for search engine optimization and marketing
• Optimize website content, landing pages, and paid search copy (we have UX specialist and graphic designer help you with this)
• Strategize, write, proof, edit, and publish SEO content

To apply 

Interested qualified applicants, kindly send your updated CV to: recruitment.aristosourcing@gmail.com
Subject: Account Manager

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