Customer Service Agents

Customer Service Agents

Aristo Sourcing is looking for a Full Time Customer Service Representative for Car accessory brand (not technical at all).

  • Work will be 5 days a week (can include Sat-Sun),
  • 40 hours, hours flexible but most frequently between 3pm-1am South African time
    (US timezone coverage)
  • Must have good consistent internet + power supply

PC/Laptop Minimum Requirements:

  • at least i5 processor or higher
  • 8 GB of RAM

Headset Minimum Requirements:

  • USB headset with noise-canceling features.

Kindly submit your updated CV together with the following:

  1. Picture of your working home station.
  2. Screenshot of your internet speed using this (https://www.speedtest.net/)
  3. Specifications of your PC/laptop
    Steps to check:
    a. Click the Start button and click “Settings.”
    b. Click “About”
    c. Screenshot then send to me the “Device Specification”
  4. Must have a backup internet connection

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Contributes to team effort by accomplishing related results as needed

Rate: $600 per month

Interested qualified applicants, you may send your updated CV to recruitment@madssingers.com
Subject: Customer Service Agents

Learn more about Aristo Sourcing by visiting our Facebook page!

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